IMP

Incident management
D
Incident Management Platform

IMP Operations

Lifecycle, organizational memory, period reports, and on-call context. Investigation detail remains on the SRE incident pages.

Phase 12 · ingest engine sre

+ Manual incidentPeriod reports

Incidents26

Active catalog size

MTTR (min)92.21

Average time to resolve

Reopen rate23.1%

Repeat incidents

Chronic issues0

Patterns flagged chronic

7-day incident volume

Lifecycle mix (7d)

11
  • resolved 7
  • open 3
  • investigating 1

Manual vs alert incidents

Manual 1Alert 10

Top services (7d)

Incidents

IDTitleServiceStatusPriorityAssignedCreated
66cb1cb5Orders API latency p95 above 2s
alert
ordersopenhighPriya SharmaSep 1, 06:19 PM
5a7c97e5Kafka consumer lag on orders-events
alert
ordersopenhighPriya SharmaSep 1, 03:19 PM
d3b3102aBilling invoice job stuck in queue
alert
billingopenmediumMeera NairSep 1, 11:19 AM

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